• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
• LIFETIME WARRANTY — NO CONDITIONS •
At TITANOX, we want your purchase to feel clear, transparent and worry-free. This policy sets out your rights and the rules that apply to returns, refunds and order cancellations.
You are covered by a 30-day guarantee from the date you receive your order. It covers only:
In these cases we will, at your choice, arrange a replacement or a full refund, at no cost to you.
For hygiene and food-safety reasons, cookware that has already been used or has been in contact with food cannot be returned, exchanged or refunded.
A pan is considered used as soon as it has been heated, cooked with, washed, or shows any sign of use (food residue, oil marks, scratches, discoloration, etc.). You may of course unbox your item and inspect it visually to check that it matches your order, as long as you do not cook with it.
Items purchased with a discount code, during a promotion or as part of a bundle follow the same return and refund rules as any other order.
Where a refund is due, it is issued for the amount actually paid at checkout, not for the regular list price. If an order was part of a bundle and only some items are returned, the refund is adjusted to reflect the bundle pricing applied at the time of purchase.
You may cancel your order free of charge as long as it has not shipped. Write to us as soon as possible at contact@shoptitanox.com with your order number.
Once your order has shipped, it can no longer be cancelled. Only the 30-Day Guarantee (section 1) applies from that point.
If your parcel arrives damaged, defective or not as described, contact us within 48 hours of delivery. To speed things up, please include:
Email: support@shoptitanox.com
Once your request is approved, your refund is issued to the original payment method. It usually takes 5 to 10 business days to appear, depending on your bank or card issuer. We cannot refund by cash, check or to a different payment method.
For any question about an order, a return, an exchange or a refund, our team replies within 24 to 48 business hours: support@shoptitanox.com
TITANOX® is a brand operated by Guangzhou Lingcai Technology Co., Ltd., Room 506, No.805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China.